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My Personal Agreement with you:

I will
Conduct all my dealings with you in absolute dignity, respect, honesty, confidentially, and as an equal.
Hold a space of non-judgement.
Always conduct myself with integrity, responsibility and accountability
Always attend all meetings on time
Always be prepared for your call or face to face session
Uphold you as a powerful creator of your own experience through free will and responsible for your own choices.
Treat all information discussed with you or written to you, with confidentiality. I will not divulge any part thereof to any third party according to GDPR (Excluding the Police or a legal body)
Be committed to both the spirit and the letter of any agreements made with you
Always to ask in advance for written permission from you before releasing your name as referee
Not to defraud, misrepresent, deceive or mislead you
Recommend the services of other institutions or professionals if appropriate to your outcomes. These services are offered without liability, obligation or redress to my company or myself
Lift the bar just when you thought you had reached it
Share with you all my knowledge, skills, experience and expertise where appropriate and when I deem necessary
Challenge any self-deceptions that hinder your progress towards your ultimate outcomes
Give you all the assistance, help, support, encouragement, and guidance in fulfilling the outcomes.

I welcome communication between our calls via email. It is my expectation that you will reach out if you hit a “sticky” spot that you would like some feedback on, and that you will share the successes that you have on the way to creating a life you love!

As agreed, I will respond to your emails on the same day Monday-Friday. There will of course be minimal exceptions due to illness, travel and holidays. I will communicate clearly with you regarding times I am/will be unavailable.

If you need an “emergency call” I can usually accommodate you within 24 hours, and I do not bill for calls that are 10 minutes or less.

I welcome your input and questions along the way. Our relationship is a
collaborative one, and the more you put into it the more you will get out of it! Ask me questions, challenge my point of view, bring resources to the table that you’ve found, tell me where I’m wrong, and share with me your insights along the way. You are your own best expert even if you don’t know it yet (you will shortly!).

I will also call or email you if there is something to share or if I have a thought or idea which might be useful to you between our sessions together. I love providing this extra level of service and will not charge you for it.

An important part of the coaching relationship is the coach’s role in providing challenges and encouraging the client to push herself. However, this must always be done sensitively and appropriately for the individual client. If I say or do something that upsets you or does not feel right, please let me know. I want to provide you with the service and support you need and believe that honesty and trust are critical for our relationship to grow. I want this to be an open and safe place for you to come with confidence, and I ask that you let me know if there is ever anything that you are concerned about in our work together so that I can do what is necessary for you to be satisfied and happy.

I am fully committed to facilitating the above named client to identify and achieve his/her goals, through an open, honest, supportive and motivating coaching relationship. I can ensure that I will always work for his/her best interests and keep any information shared with me entirely confidential.

I will not voluntarily disclose that we are in a coaching relationship without your expressed written permission.

Signed: ___________________________________ Date: _________________
Lucy McCormack